Privacy Policy
Effective Date: 15-11-2024
This Privacy Policy outlines how Easy Health (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our food delivery service via our website and mobile app in Thailand.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our website or mobile app, we may collect the following types of information:
1.1 Personal Information
Full name
Email address
Phone number
Delivery address
Payment information (credit/debit card details or other payment methods)
Account login details (username, password)
1.2 Usage Information
IP address
Browser type
Mobile device ID
Location data
Order history
Usage patterns and preferences
1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to improve your experience on our platform. These may include session cookies, persistent cookies, and third-party cookies. You can control cookie settings through your browser or device.
2. How We Use Your Information
We use your information for the following purposes:
To provide and improve our food delivery services
To process your orders and payments
To deliver your food to your specified address
To communicate with you regarding your order or customer service inquiries
To personalize your experience on our platform
To send promotional offers, discounts, and updates (with your consent)
To monitor and improve the functionality of our website and app
To comply with legal requirements
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
Delivery Partners: We share your delivery details (e.g., address, name, contact information) with our delivery partners to complete your order.
Payment Processors: Your payment information may be shared with third-party payment processors to process your transactions.
Legal Compliance: We may disclose your information to authorities if required by law or to protect our rights and users.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to legal obligations.
Objection: You may object to certain types of processing, such as marketing communications.
To exercise any of these rights, please contact us at [email protected] or follow instructions here.
6. Retention of Data
We will retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain data for longer periods if required by law or to resolve disputes.
7. International Data Transfers
If we transfer your personal data outside Thailand, we will ensure that appropriate safeguards are in place to protect your information, as required by applicable laws.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes through our website or mobile app. Your continued use of our services following the changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Gourmet Innovation Co.,Ltd.
Address :
21/6 Soi Sukhumvit 18, Sukhumvit Road, Khlong Toei Sub District, Khlong Toei District, Bangkok 10110
Phone Number : +66-090-918-7478
Email : [email protected]